Privacy Policy

Who we are

This website is operated by Dead Level Ltd, a company registered in England & Wales (company number 17055489). Our registered address is St. James House, 65 Mere Green Road, Sutton Coldfield, West Midlands, B75 5BY.

For any questions about this policy or your personal data, contact us at tom@deadlevel.io.

What data we collect

We collect minimal data through this website:

• Contact information — If you email us, we will hold your name and email address for the purpose of responding to your enquiry.
• Analytics data — We may use privacy-respecting analytics to understand how visitors use our site. This may include pages visited, referring site, browser type, and approximate location. No personally identifiable information is collected through analytics.
• Server logs — Our hosting provider (Netlify) may collect standard server logs including IP addresses, which are retained according to their own privacy policy.

How we use your data

We use the data we collect to:

• Respond to enquiries and provide customer support
• Understand how our website is used and improve it
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Cookies

This website uses minimal or no cookies. If analytics are enabled, they may use cookies or similar technologies to distinguish users. No advertising or third-party tracking cookies are used.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact enquiry data is retained for up to 2 years unless you request earlier deletion. Analytics data is retained in aggregate form and does not identify individuals.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at tom@deadlevel.io. We will respond within one month.

Third parties

Our website is hosted by Netlify, Inc. Their privacy policy governs data they collect as part of providing hosting services. We may also use third-party services for analytics, each with their own privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Complaints

If you are not satisfied with our response to a data protection query, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.